Good to know

Guest FAQ.

The short version of how a direct stay with Ilios works. For anything else, call or email and a real person in Miami answers.

What does booking direct with Ilios mean?

Booking direct means you reserve your stay with Ilios itself instead of going through a third-party platform, so there are no third-party fees added to your booking. You also deal with the same local Miami team that manages the residences, from your first question to the end of your stay.

Which buildings and neighborhoods can I stay in?

Ilios manages residences in six signature Miami buildings: E11EVEN Hotel in Downtown, 72 Park in Miami Beach, The Icon Brickell in Brickell, The Arya in Coconut Grove, Nomad Wynwood in Wynwood, The Club Brickell Bay in Brickell Bay, District 225 in Downtown, W South Beach in Miami Beach. Together that is 94 residences across the city, and each building has its own character and its own collection of homes.

How much does a stay cost?

Every residence is priced for your exact dates: the rate appears when you reserve through the secure checkout, before anything is charged. Booking direct means no third-party fees are ever added on top.

What concierge services do you offer?

Our concierge arranges yacht charters from 27 to 177 feet through Yachts MiamiVice, chauffeured Sprinter transfers for arrivals and around-town runs, private chefs for in-residence dining from breakfast to a full dinner party, and fully produced and staffed events and brunches. Tell the team what you have in mind and they will have it ready around your stay.

How do I book a stay?

Pick your building from the buildings page, choose the residence that fits your group, and reserve it through the secure checkout. If you would rather talk it through first, the team is a phone call or an email away.

Do you offer service in Spanish?

Yes, hablamos español. The site is available in Spanish at iliosrentals.com/es, and the team works with Spanish-speaking guests and property owners every day.

How can I reach the Ilios team?

Call us at 786 321 3061 or email inquiry@iliosrentals.com. We are based in Miami, Florida, in the same neighborhoods as the buildings we manage.